FAQ's

Welcome to Nederhome’s FAQ page. Below are some frequently asked questions. If you have additional questions, don’t hesitate to reach out to us.

1. What is your order cut-off time?

Our order cut-off time is 5:00 PM (CET - Amsterdam Time). Any orders placed after this time will be processed the following business day.

2. How long does it take to process my order?

Orders are processed within 1-2 business days (Monday to Friday). You will receive a confirmation email once your order has been dispatched.

3. How long will it take for my order to arrive?

Transit time is 5-8 Business days. So, your order will deliver within 6-10 business days, depending on the shipping carrier and your location.

4. Do you offer free shipping?

Yes! We offer free shipping on all orders within the Netherlands.

5. Can I modify or cancel my order?

Once your order has been processed, we are unable to make any changes. Please contact us immediately if you need any assistance.

6. Do you ship internationally?

Currently, we only offer shipping within the Netherlands.

If you have more questions, please contact us at support@nederhome.com.