Billing Terms and Conditions

Accepted Payment Methods

At Nederhome, we prioritize a seamless and secure shopping experience. You can complete your purchase using the following payment methods:

  • American Express (Amex)
  • Apple Pay
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • Visa

We use trusted payment providers to ensure your financial details remain secure. No private payment information is stored by us.

Transaction Currency

All transactions on our site are processed in EUR (€).

Accurate Billing Information

To avoid delays in processing your order, please ensure that the billing information you provide is accurate and complete. Discrepancies between the details you submit and those associated with your payment method may result in a failed transaction.

Payment Authorization

By placing an order, you authorize Nederhome to charge the payment method you’ve selected for the total amount, including taxes and delivery fees. Full payment is required to finalize and confirm your order.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with all the necessary details. If you do not see the email, please check your spam or junk folder, or contact our customer support team at support@nederhome.com.

Declined or Unsuccessful Payments

If your payment fails, please double-check the information you provided and try again. If the issue persists, we recommend reaching out to your bank or payment provider.

Refund and Cancellation Policy

For more details on our refund, return, and cancellation policies, please refer to our Refund Policy page.

Fraud Prevention

To ensure a secure shopping environment, we may review certain orders to detect fraudulent activity. In some cases, additional documentation may be required to verify the transaction. If an order is identified as fraudulent, it will be canceled without any charges.

Need Help?

If you have any questions or need assistance regarding billing or payments, our customer service team is available to support you: